About Whitestar
Whitestar Solutions are specialists in supplying data and electrical installation solutions to B2B clients across a wide range of sectors including education, sport, commercial, transport, public sector and more.
Collaborating closely with clients, we gain a detailed understanding of the challenges you face, and mobilise an integrated service offer to help safeguard your people and your assets. Fully focussed on quality, you can trust us to do the right thing, right down to the very last detail.
We provide a unique and bespoke service to our clients over a range of services encompassing our 6 core areas:
Our Values
To the untrained eye, Whitestar might seem like any other electrical installation company. But look a little closer and it’s clear we’re much more than that.
We continually work to be the most ethical, trustworthy business partner to our clients and pride ourselves on our strong work ethic.
Central to our purpose are our core values:
RESPECT
We treat everyone with dignity and respect. We value differences and encourage others to express themselves. We work hard to nurture long-lasting relationships with our customers, colleagues and communities.
HONESTY
We speak the truth. Our team acts with integrity, honesty and reliability. We operate transparently by communicating openly and with sincerity.
COMMITMENT
We always deliver on our commitments and hold ourselves accountable to them. We make quality our priority and seek solutions to problems.
TEAMWORK
Our company is made up of incredible people, but it’s only by working as a team that we achieve greatness. We foster teamwork and collaboration across the whole team and with our customers.
EMPATHY
We understand the importance of listening and understanding different perspectives. We put ourselves in other people’s shoes, because in the competitive corporate world, empathy and kindness go a long way.
INTEGRITY
Integrity is our default and we do what’s best for our customers and our company. We’re honest in all our dealings – building trust, acting honourably, and being our true selves.
Accreditations
We go through rigorous testing with all accreditors in the industry to ensure that our processes and ways of working help to keep you and your business as safe and secure as possible.
Blog
How to adapt to video conferencing & remote working post-Covid
How to adapt to video conferencing & remote working post-Covid Having experienced a society-altering pandemic, it’s no surprise that the way that we work may well have changed forever for billions of people across the globe. Now that the pandemic seems to be easing, it’s important to consider how the workforce will continue – will the adaptations for working from home persist, will employers insist that people return to the office, or will many adopt a hybrid approach? It’s becoming increasingly clear that implementing high-quality audio-visual installations and reliable communication systems is critical for any modern business to succeed (and maintain employee satisfaction). Now that people understand that video conferencing and remote working are both viable, and often preferable, we expect to see real change, especially over the next few months/years. Depending on who you ask, you might get wildly different answers! Working from home isn’t for everyone, that’s for sure, but for many people it’s been a huge relief not having to commute every day, or having to spend time in an office. Generally, employees report: Enjoying a better work/life balance Saving money on commuting/childcare/food costs Freedom to choose where they live, they aren’t bound to a radius around work A general increase in productivity while at home, if set up correctly Improved comfort due to the personalised office space While this sounds great, employees need infrastructure in place in order to successfully work from home, that’s why it’s important to establish your people with the right equipment, allowing them to comfortably work from home or from the office, depending on what the business requires. HOW TO CREATE A HYBRID BETWEEN WORKING FROM HOME AND OFFICE WORK The answer, then, perhaps lies in a hybrid model, where employees work from home when appropriate, but find their way into the office when they want/need to. In order to create a functional hybrid model, you’ll need the infrastructure in place to facilitate easy collaboration, convenient video calling and an efficient workflow. Custom video conferencing rooms Throughout the pandemic, video conferencing became the lifeline of everyone working from home. It provided the crucial human interaction that many of us craved, and kept friends and families connected in a time where they couldn’t see one another face-to-face. There’s no reason for video conferencing to go away. It’s cost-effective and convenient, providing an easy way to connect with people who aren’t geographically close. In order to upgrade their video conferencing, many businesses are opting to kit out virtual conference rooms, complete with projectors, cameras, microphones and much more. In addition to this, good connectivity is paramount (we’ve all been on a call with poor internet – not fun), which means that proper data cabling is essential to ensure your connection is both stable and fast. Providing the correct equipment It’s worth remembering that every call is a two-way street. If your employees are working from home and don’t have the required resources to join conference calls, then the whole plan quickly falls apart. You’ll need to provide a device that’s good for video calling, usually a laptop. Many businesses still rely on 10-year-old equipment that can’t keep up. Update your laptops and you’ll see myriad benefits (more efficient working, higher quality calls, etc.) as employees no longer have to deal with slower load speeds and cumbersome interfaces. Bringing it all together Honesty and transparency go a long way to making the hybrid model work. Share calendars and get things planned in good time; be flexible with your team and fit calls in when you can. It’s important for employees to understand just how valuable it is for them to be in the office on occasion. Simple off-topic talks, impromptu lunch breaks and walks around the block work wonders for both morale and employee bonds, so striking the balance is the key. QUALITY AUDIO-VISUAL INSTALLATIONS FOR VIDEO CONFERENCING WITH WHITESTAR SOLUTIONS At Whitestar Solutions, we have a proven track record implementing mission critical remote working and video conferencing solutions. Businesses and organisations across the UK rely on our expertise to ensure that they’re ready for the new way in which employees expect to work. Proper installation and maintenance of your VoIP systems has become pivotal throughout the pandemic and beyond, with remote working looking like it’s here to stay. If you’ve got any questions, or want to know more about how we can help your business to facilitate high-quality video conferencing, get in touch with our specialists today. We’re on hand to talk through your unique situation and find a solution that suits your people. Baskerville House Baskerville House In Birmingham – Wired IT Data Networks, Wi-Fi, Telephony, Printing Devices, Digital Signage, and Audio Visual installations. Tackling Enterprise Wireless Demands with Wi-Fi & 5G Tackling Enterprise Wireless Demands with Wi-Fi & 5G Register Now for the upcoming Leviton webinar. With the rise of IoT, bring-your-own-device policies, and data demands that go beyond gigabit speeds, CIOs and IT managers are now evaluating multiple wireless approaches as part of their enterprise networks In fact, recent studies reveal the majority of executives see both Wi-Fi 6 and 5G technologies as critical for their companies in the years to come. Follow the Leviton playbook as we tackle the topic of wireless coverage head-on. We’ll address: Enterprise wireless outlook and trends The future of Wi-Fi, including Wi-Fi 6 (802.11ax) and beyond 5G adoption: current and emerging phases and indoor applications Infrastructure offensive strategy: cabling system design recommendations Tuesday, November 17, 2020 10:00 a.m. PT / 1:00 p.m. ET Whitestar’s values: Our promise to you Our core values and promises are what makes us stand out from the crowd. Read on to find out how Whitestar can help your business grow. How to make your infrastructure project a success Ensuring that your infrastructure is reliable and secure is essential to your business’ productivity. Read more to see how Whitestar can help. Why customer service is key in today’s day and age Why customer service is key in today’s day
7 Benefits of Structured Cabling
7 Benefits of Structured Cabling We’ve all seen a desk with cables dangling haphazardly from the back, or an office with network cables that are way too long looping out from the walls (or even running across the room!). If that’s you, then it might be time to consider some of the benefits of structured cabling. In this blog post, we’ll be running through the top 7 benefits of good, structured cabling, and why our team at Whitestar Solutions are passionate about ensuring efficiency every time we implement a new data cabling system. WHAT IS STRUCTURED CABLING? Structured cabling, as the name suggests, is the act of logically arranging your cables. Good cabling keeps everything organised and running smoothly by creating patch panels and multi-port trunks that logically route each cable to where they need to be. Your organisation’s network infrastructure works almost like its nervous system, passing messages back and forth between your team. Poorly structured cables can be a nightmare to manage, and can cost your business more than you’d expect. 1. SAVE MONEY Inefficient cabling will prove costly in the long run, for several reasons: Disorganised cabling usually means installing cables that are longer than necessary. Longer cables are, generally, more expensive. When you scale that up, the costs can pile on. Whenever you hold routine network maintenance, it’s much harder for engineers to do their job when working with untidy cabling. Well structured cables will expedite the maintenance process, saving you from hefty fees. A highly flexible, well-planned cabling system will reduce power consumption, as fewer wires are required to perform critical tasks. So, is it worth the investment? Absolutely! You don’t have to pay a premium to get your network installed correctly, so make sure you’re working with data cabling professionals who will nail your cabling and save you money. 2. PLAN FOR THE FUTURE Holding a Teams meeting where people are dropping out or the connection is slow isn’t fun at all. One of the main advantages of a structured cabling system is that you’ll see higher bandwidth than before, with more efficient usage of network cables resulting in better connections and a reduced chance of issues. As businesses become more reliant on their network infrastructure, having this reliability will become paramount. 3. SIMPLIFY YOUR SPACE A nice, organised cabling system will simplify many aspects of your day-to-day. In your average office, many devices will be interconnected. Many devices = lots of opportunities for something to go wrong. With a simplified cabling system, it’s far easier to identify any anomalies and to fix problems as soon as they arise. 4. HEALTH & SAFETY While this shouldn’t be an issue for most offices, we’ve definitely seen some health and safety nightmares in our time! Loose wires are a trip hazard, and tripping over cables can also result in expensive monitors, computers and more tumbling down from a desk. 5. IMPROVED SCALABILITY Your network should be able to grow alongside your business. A well-structured network will enable this growth by being far, far easier to adjust and expand. Any infrastructure changes will be faster to implement (or deconstruct). If you’re planning a move to a new office space, then you’ll be glad to have properly structured wires that can be moved without too much hassle. 6. LESS CHANCE OF DOWNTIME One of the main causes of network downtime? Human error. Organised cables are usually obscured behind panelling, meaning that there’s far less chance of someone accidentally tampering with critical cabling. 7. LOOKS GREAT! Last, but by no means least, good cabling looks superb! A structured cabling system will be an aesthetic improvement every time. As changes made are less likely to deteriorate, your attractive cabling will stay in place indefinitely, meaning that it always looks its best. STRUCTURED DATA CABLING SUPPORT WITH WHITESTAR SOLUTIONS At Whitestar Solutions, we work closely with our clients to ensure that we have a comprehensive understanding of your business before any work gets done. Our UK-wide engineers specialise in data cabling, and are on hand ready to design, install, certify and manage fibre optic, RF and structured cabling systems. With years of experience under our belt, no structured cabling job is too difficult. We work with organisations ranging from schools to hospitals, so get in touch with us today to talk with one of our specialists about your unique needs. We’re happy to answer any questions you might have, or to advise you on the next steps that you need to take. Why customer service is key in today’s day and age Why customer service is key in today’s day and age Any business worth its sale knows the importance of providing a quality customer experience. And the best way to achieve that? Providing great customer service. Actually, not just great customer service. Exceptional customer service. Happy customers mean loyal customers. The better their experience working with a company, the more likely they are to come back. Anything less than amazing customer service and businesses risk losing customers forever. MAKING THE BEST IMPRESSION It’s more than just meeting the needs and expectations of customers – businesses need to exceed them. First impressions matter. But so too do second, third, fourth and fifth impressions. In fact, every customer service interaction is key to future success (and sales). The stats prove it: according to research, 96% of consumers say that customer service is an important factor when choosing a brand. And as for those all-important sales: even just a 5% rise in customer retention can boost company revenue by 25% to 95%. Arguably, customer service matters even more in difficult times. During the Covid-19 pandemic, for example, businesses able to give customers the care they deserved also offered them much-needed stability, convenience and value. GREAT CUSTOMER SERVICE, GREAT CUSTOMER SOLUTIONS Of course, knowing that customer service is important is the easy part. Start implementing it into your business and you’ve got your work cut out. At Whitestar, we go out of our way to ensure
The key regulation differences between legacy buildings vs new buildings and why you should care
The key regulation differences between legacy buildings vs new buildings and why you should care To rewire or not to rewire is the big question when it comes to an older – or what we refer to as ‘legacy’ – building. The short-but-inconclusive answer is: it depends. When wiring a new building – be it school block, hospital ward or office block – the process is relatively straightforward. You need to build to regulations, with cables which are up to the job and don’t pose a fire hazard. As per our blog post on the Construction Products Regulation (CPR), every power, data and telecommunication cable that is intended to be permanently installed in a construction works now must display a CE-marked label and have a Declaration of Performance (DoP) drawn up and made available. SHOULD YOU REWIRE YOUR LEGACY BUILDING? Legacy buildings aren’t subject to the CPR in the same way that new buildings are. If the cabling in the building isn’t posing any health and safety risk – and isn’t hampering operations in any way – it doesn’t have to be ripped out and rewired with CE-marked cabling. But that isn’t to say you shouldn’t do a complete rewire anyway. As we said, it depends. So, what does it depend on? If your building has undergone any recent damage, or there are lights and sockets that have ceased to function as normal, then these are signs that the building needs to be rewired. Damage to the casing of wires can be a serious hazard. So, if you find any exposed wires then the best thing to do is get in touch with a contractor who can assess the full extent of the issue and advise on the next steps. WHAT ARE YOUR OPTIONS? If you’re not sure when the last rewiring of the building took place, or the electrics are showing signs of damage, then it could be time for a complete rewiring. From a health and safety point of view, it’s your safest bet. But it’s not your only option. After all, a complete rewire doesn’t tend to come cheaply. Whitestar Solutions can carry out electrical testing and inspection which will reveal the condition of the electrics throughout the building. Deficiencies found during the inspection and testing might then be remedied such that the installation may continue to be used in safety. We offer a complete range of electrical testing and inspection services for commercial and industrial premises. We test 100% of your installation, providing a true reflection on the safety of the installation. From there, you will be provided with a number of options depending on your unique environment. For example, as a school your decision making might be different than if you are a business. But at the end of the day, you want to know that your electrical system is safe and reliable. HOW CAN YOU ENSURE SAFETY GOING FORWARD? Whether you opt for a complete rewire of the legacy building or not, you should seriously consider implementing a robust planned preventative maintenance (PPM) programme which will ensure that safety issues are rectified before they pose a risk. We work closely with businesses across a wide range of sectors to initiate a PPM programme so that our clients have peace of mind in terms of compliance and budgets to ensure their building, their school, their hospital, their shop remains safe for staff, students, visitors and contractors alike. Get in touch with Whitestar today so that we can begin to evaluate your building project. How can our AV solutions be useful within the education sector? How can our AV solutions be useful within the education sector? A classroom is intended to be a place where pupils can be educated and can intellectually develop. Ensuring the right tools and processes are available to teachers is vital to providing a high-quality experience to students of all ages. As in all industries and sectors around the world, technology has a major impact on traditional working methods and the way organisations operate, and the field of education is no exception. Research has shown a positive and direct correlation between the provision of AV (audiovisual) features in classrooms and boosted academic achievement for students at different levels. HOW CAN AV SOLUTIONS BE USED TO IMPROVE CLASSROOMS? Smart AV solutions can be used to create an engaging and interactive setting for student learning while endowing teachers with the features they require to add depth to their lessons and enable students to achieve more academically. There are many ways that installing audio and video technology can help students and teachers at your educational institution, including: Improved behaviour during tasks and concentration Reduction of vocal fatigue of teachers Increased student participation Improvements in student behaviour Reduction in the number of distracted students THE IMPORTANCE OF AUDIO IMPROVEMENT Smart AV solutions used in classrooms vary according to the specific needs of your educational setting, but school sound systems are widely sought after and used. Classroom audio systems are intended to enrich the classroom learning environment by allowing all pupils to clearly hear the teacher during lessons, students during university lectures, audio while watching films and more. Many studies support the great importance of audio enhancement for the modern classroom, showing results such as: School skills test scores improved in reading, math and science A 34-year study found significant improvement in student achievement for a group of students in KS2 Speech comprehension scores are higher under conditions where amplification is present in primary school students VIDEO IN THE CLASSROOM At the same time, the installation of video in classrooms has been shown to significantly improve the learning strategies used by teachers, leading to a more interactive and engaging experience for students. What are the actual benefits of video cameras in the classroom for teachers? Apart from the well-known advantages of increased safety for staff and pupils, video technology in the classroom offers numerous benefits. Staff can benefit from peer to peer observation of recorded lessons for
What is Construction Products Regulation and what does it mean for your network?
What is Construction Products Regulation and what does it mean for your network? When Construction Products Regulation, or CPR for short, was introduced in 2017, it was considered the biggest change for the cabling industry in decades. What is it all about and why should you care? CPR ‘lays down harmonised rules for the marketing of construction products in the EU’. What that means in layman’s terms is that all cables used in permanent installations within buildings must come with a fire rating in accordance with the CPR’s classification system. It means that when you’re deciding which cables to install, as part of boosting your IT infrastructure, you can make informed decisions according to the environment as well as the level of risk. The safer the cabling, the safer the environment. WHAT ARE THE DIFFERENT SAFETY GROUPS? The regulation classifies products into one of seven classes known as ‘Euroclasses’. These are: Aca: Does not contribute to the fire B1ca: Minimum contribution to the fire B2ca: Combustible, low flame spread & heat release contribution to the fire Cca: Combustible, moderate flame spread and heat release Dca: Combustible, moderate flame spread and high levels of heat generated Eca: Combustible, limited fire spread of less than 425mm Fca: Combustible, fire spread of more than 425mm Euroclasses B to D will also be classified according to smoke production (classified as s1 to s3), flaming droplets (d0 to d2), and smoke acidity (a1 to a3). That’s why you might see a classification like Cca s1b d2 a2. Manufacturers are required to send their cables off to be tested by an authorised test house, known as a Notified Body. Once the tests have been made, the cable will be given a Declaration of Performance, which is the official certificate showing how it was classified. At Euroclasses Cca and above, the factories manufacturing the cable will be regularly audited and cables retested by an approved third party. It is unlikely that many cables will adhere to Class B1ca and Aca requirements, simply because of the materials used in their manufacture. DO NETWORK CABLES NEED TO CONFORM WITH THE CPR? In short, yes. No network cable can be placed on the market for permanent installation inside buildings without first being tested and given a Euroclass rating. As per British Standard BS6701:2016+A1:2017, all network cabling used in new installations or for the refurbishment or extension of existing data cable networks within the external fire barrier of a building shall, as a minimum, meet the CPR compliance requirements of Euroclass Cca s1b d2 a2. Due to the construction of data network cables, and the way they are routed, fire can rapidly spread through a building should a cable alight. Given the growing bandwidth demands – with a large number of devices now being networked in the case of most systems – it’s crucial that cabling is manufactured to minimum standards. Now, you can assess what cabling you might need in line with your networking demands, and minimise the fire hazard. At least, in theory… WHAT DO I NEED TO DO? Attempting to understand what exactly it is that you need when expanding your IT infrastructure can be difficult. That’s where Whitestar Solutions comes in. Initially, we’ll come and carry out a commitment-free site survey. By visiting the site, we can work out your exact requirements and help you understand your safety risk. From there, we’ll provide you with a number of options – explaining how each one fits in with the CPR – so you can make those informed decisions which will impact you and those people who work in the building. Whatever option you go with, you can rest assured that our in-house qualified network infrastructure design will create a system to keep your company’s network safe and secure. To find out how Whitestar can improve your data cabling infrastructure in line with the CPR, get in touch with our team today. Is It Worth Investing In Electrical Vehicle Charging Point Installation Services For Your Business? Is It Worth Investing In Electrical Vehicle Charging Point Installation Services For Your Business? EV or hybrid vehicles are regarded by many as the future of motoring. An increasing number of people are choosing to buy new electric cars – over two million electric vehicles are now being driven around the world – and approximately 14,000 charging stations are in the UK alone. Clearly, it is not a fleeting trend and business’s that want to adapt to this and stay one step ahead of their competitors should be considering the installation of EV charging point stations on their premises. ENVIRONMENTALLY SOUND BUSINESSES ARE THE FUTURE Awareness of the devastating environmental impact of diesel and petrol vehicles has finally hit the mainstream. Electric vehicles are the future and for savvy companies, the benefits of adopting the facilities of the new technology are plain. MAKING YOUR BUSINESS MORE ATTRACTIVE TO CONSUMERS As well as reflecting your company’s core values as an environmentally friendly business, the improved service offering of EV charging stations will appeal to your consumer. As the electric vehicle industry continues to burgeon, the impetus to provide your customers with added services so that they are more likely to choose you over your competitor is vital in these times. Offering EV charging solutions increases customers “dwell time” and subsequent spending, simultaneously meeting their demands of EV drivers arriving at their destinations. If your business is the type of company that stands to benefit from an increase in footfall, investing in electrical charging point stations is worth it to upgrade amenities and future-proof your premises. MAKING YOUR BUSINESS MORE ATTRACTIVE TO EMPLOYEES AND CLIENTS Attracting and keeping the right employees is also vital for your business. Employers must start to think seriously about supporting those that are choosing EV. Your staff will enjoy instant peace of mind as they will no longer have to worry about finding the nearest charging station or the worst-case scenario of their
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