The key regulation differences between legacy buildings vs new buildings and why you should care

To rewire or not to rewire is the big question when it comes to an older – or what we refer to as ‘legacy’ – building. The short-but-inconclusive answer is: it depends.

When wiring a new building – be it school block, hospital ward or office block – the process is relatively straightforward. You need to build to regulations, with cables which are up to the job and don’t pose a fire hazard.

As per our blog post on the Construction Products Regulation (CPR), every power, data and telecommunication cable that is intended to be permanently installed in a construction works now must display a CE-marked label and have a Declaration of Performance (DoP) drawn up and made available.

SHOULD YOU REWIRE YOUR LEGACY BUILDING?

Legacy buildings aren’t subject to the CPR in the same way that new buildings are. If the cabling in the building isn’t posing any health and safety risk – and isn’t hampering operations in any way – it doesn’t have to be ripped out and rewired with CE-marked cabling.

But that isn’t to say you shouldn’t do a complete rewire anyway. As we said, it depends. So, what does it depend on?

If your building has undergone any recent damage, or there are lights and sockets that have ceased to function as normal, then these are signs that the building needs to be rewired.

Damage to the casing of wires can be a serious hazard. So, if you find any exposed wires then the best thing to do is get in touch with a contractor who can assess the full extent of the issue and advise on the next steps.

WHAT ARE YOUR OPTIONS?  

If you’re not sure when the last rewiring of the building took place, or the electrics are showing signs of damage, then it could be time for a complete rewiring.

From a health and safety point of view, it’s your safest bet. But it’s not your only option. After all, a complete rewire doesn’t tend to come cheaply.

Whitestar Solutions can carry out electrical testing and inspection which will reveal the condition of the electrics throughout the building.

Deficiencies found during the inspection and testing might then be remedied such that the installation may continue to be used in safety. We offer a complete range of electrical testing and inspection services for commercial and industrial premises. We test 100% of your installation, providing a true reflection on the safety of the installation.

From there, you will be provided with a number of options depending on your unique environment. For example, as a school your decision making might be different than if you are a business. But at the end of the day, you want to know that your electrical system is safe and reliable.

HOW CAN YOU ENSURE SAFETY GOING FORWARD?  

Whether you opt for a complete rewire of the legacy building or not, you should seriously consider implementing a robust planned preventative maintenance (PPM) programme which will ensure that safety issues are rectified before they pose a risk.

We work closely with businesses across a wide range of sectors to initiate a PPM programme so that our clients have peace of mind in terms of compliance and budgets to ensure their building, their school, their hospital, their shop remains safe for staff, students, visitors and contractors alike.

Get in touch with Whitestar today so that we can begin to evaluate your building project.


Fiber Optics Future

Are fibre optics the future?

Are fibre optics the future? As the world becomes ever more connected, the future of fibre optics looks increasingly bright. There is a global demand for high-speed connectivity and bandwidth that can cope with vast amounts of data that is rising exponentially, particularly among developing countries. The ability to share knowledge and communications at unprecedented levels means that fibre optic technology lies at the heart of twenty-first-century priorities. WHAT ARE FIBRE OPTICS? Fibre optics are flexible, transparent cables that are used to transmit data, images and audio via the passage of infrared light through thin fibres. And these fibres that are made of glass and occasionally plastic are extremely thin – a typical outer thread has a diameter of 125 micrometres (about the same as a human hair) while the transmitting cylinder is even tinier. In the telecommunications industry, fibre optics have almost completely replaced the copper wires that were previously used. Fibre optics are capable of transmitting light over enormously long distances. WHAT ARE FIBRE OPTICS USED FOR? Fibre optics are an essential part of the telecommunications sector, but they also have several other applications, mainly in the medical and aerospace industries. The world of medicine has used fibre optics for image transfer, illumination, and laser signal delivery for several decades. The fibre optics future in the medical sector is expected to become even more widespread. There is a developing technology that uses fibre optics, for example, that expedites the treatment of tumours and the healing process of wounds. Stringent standards are necessary for the challenging conditions of the civil aerospace industry, and fibre optic cables have recently been used to provide reliable and fast data transmission in a variety of aircraft. You may have noticed this if you have taken a recent flight. There is now no need to turn off your mobile phone, and you can access wifi throughout your time in the air. The use of fibre optics enables a smooth in-flight entertainment experience without risking any compromise to the complicated electrical systems installed in the aircraft. 5G – A CRUCIAL PART OF THE FIBRE OPTICS FUTURE With the recent successful launch of the Starlink satellites, 5G will soon succeed 4G telecommunications which currently offer connectivity to most mobile phones. Although there is a widespread assumption that 5G will replace cabled networks, the revolutionary aims of 5G would be impossible without the terrestrial infrastructure provided by fibre optics. The two technologies will complement each other, and the 5G networks will primarily be used to bridge the gap between mobile devices and fibre cables. Although many are satisfied with the performance of 4G, which was introduced in 2008, there are many parts of the world where connectivity is inadequate or non-existent. 5G will offer virtually 100% connectivity anywhere in the world with ultra-fast speeds. It is predicted, for example, that you will be able to download a three-hour movie in a couple of seconds. Many masts have been erected, the satellites have been launched – it is now only a short time until 5G is widely available and it will have an impact on fibre-optic requirements. The possibilities of 5G are virtually unlimited, but a smart, fibre-deep infrastructure remains paramount to making the vision an actuality. It’s clear that the 5G customer experience will rely heavily on the ground network of fibre optic cables. Whitestar’s values: Our promise to you Our core values and promises are what makes us stand out from the crowd. Read on to find out how Whitestar can help your business grow. How to make your infrastructure project a success Ensuring that your infrastructure is reliable and secure is essential to your business’ productivity. Read more to see how Whitestar can help. Why customer service is key in today’s day and age Why customer service is key in today’s day and age Any business worth its sale knows the importance of providing a quality customer experience. And the best way to achieve that? Providing great customer service. Actually, not just great customer service. Exceptional customer service. Happy customers mean loyal customers. The better their experience working with a company, the more likely they are to come back. Anything less than amazing customer service and businesses risk losing customers forever. MAKING THE BEST IMPRESSION It’s more than just meeting the needs and expectations of customers – businesses need to exceed them. First impressions matter. But so too do second, third, fourth and fifth impressions. In fact, every customer service interaction is key to future success (and sales). The stats prove it: according to research, 96% of consumers say that customer service is an important factor when choosing a brand. And as for those all-important sales: even just a 5% rise in customer retention can boost company revenue by 25% to 95%. Arguably, customer service matters even more in difficult times. During the Covid-19 pandemic, for example, businesses able to give customers the care they deserved also offered them much-needed stability, convenience and value. GREAT CUSTOMER SERVICE, GREAT CUSTOMER SOLUTIONS Of course, knowing that customer service is important is the easy part. Start implementing it into your business and you’ve got your work cut out. At Whitestar, we go out of our way to ensure that we offer exceptional customer service to all our customers. We aim to exceed customer expectations and do that in a number of ways… Dedicated team of contractors Firstly, we approach people as people, not just another job. When it comes to assigning teams, we match them to a particular client. That means however many jobs you need completed over a period of time, you’ll be dealing with the same people from Whitestar. No stream of contractors coming through your doors. Just one team of experts with an in-depth knowledge of the site they are working on – and more importantly an understanding of you, the people they are working with. From a purely practical point of view, this allows our teams of contractors to get on with the job faster and
construction regulations

What is Construction Products Regulation and what does it mean for your network?

What is Construction Products Regulation and what does it mean for your network? When Construction Products Regulation, or CPR for short, was introduced in 2017, it was considered the biggest change for the cabling industry in decades. What is it all about and why should you care?  CPR ‘lays down harmonised rules for the marketing of construction products in the EU’. What that means in layman’s terms is that all cables used in permanent installations within buildings must come with a fire rating in accordance with the CPR’s classification system. It means that when you’re deciding which cables to install, as part of boosting your IT infrastructure, you can make informed decisions according to the environment as well as the level of risk. The safer the cabling, the safer the environment. WHAT ARE THE DIFFERENT SAFETY GROUPS? The regulation classifies products into one of seven classes known as ‘Euroclasses’. These are:     Aca: Does not contribute to the fire    B1ca: Minimum contribution to the fire    B2ca: Combustible, low flame spread & heat release contribution to the fire    Cca: Combustible, moderate flame spread and heat release    Dca: Combustible, moderate flame spread and high levels of heat generated    Eca: Combustible, limited fire spread of less than 425mm    Fca: Combustible, fire spread of more than 425mm Euroclasses B to D will also be classified according to smoke production (classified as s1 to s3), flaming droplets (d0 to d2), and smoke acidity (a1 to a3). That’s why you might see a classification like Cca s1b d2 a2. Manufacturers are required to send their cables off to be tested by an authorised test house, known as a Notified Body. Once the tests have been made, the cable will be given a Declaration of Performance, which is the official certificate showing how it was classified. At Euroclasses Cca and above, the factories manufacturing the cable will be regularly audited and cables retested by an approved third party. It is unlikely that many cables will adhere to Class B1ca and Aca requirements, simply because of the materials used in their manufacture. DO NETWORK CABLES NEED TO CONFORM WITH THE CPR? In short, yes. No network cable can be placed on the market for permanent installation inside buildings without first being tested and given a Euroclass rating. As per British Standard BS6701:2016+A1:2017, all network cabling used in new installations or for the refurbishment or extension of existing data cable networks within the external fire barrier of a building shall, as a minimum, meet the CPR compliance requirements of Euroclass Cca s1b d2 a2. Due to the construction of data network cables, and the way they are routed, fire can rapidly spread through a building should a cable alight. Given the growing bandwidth demands – with a large number of devices now being networked in the case of most systems – it’s crucial that cabling is manufactured to minimum standards. Now, you can assess what cabling you might need in line with your networking demands, and minimise the fire hazard. At least, in theory… WHAT DO I NEED TO DO? Attempting to understand what exactly it is that you need when expanding your IT infrastructure can be difficult. That’s where Whitestar Solutions comes in. Initially, we’ll come and carry out a commitment-free site survey. By visiting the site, we can work out your exact requirements and help you understand your safety risk. From there, we’ll provide you with a number of options – explaining how each one fits in with the CPR – so you can make those informed decisions which will impact you and those people who work in the building. Whatever option you go with, you can rest assured that our in-house qualified network infrastructure design will create a system to keep your company’s network safe and secure. To find out how Whitestar can improve your network cabling infrastructure in line with the CPR, get in touch with our team today. Rail Operating Centre Brand Rex 10GPlus F/FTP (Category 6A) Cabling Solution installed at newly built Rail Operating Centre in the Midlands. When Coverage Isn’t Everything: Ditching Your Outdated Wi-Fi Designs When Coverage Isn’t Everything: Ditching Your Outdated Wi-Fi Designs WHY IS MY INTERNET SLOW WHEN I HAVE A FAST CONNECTION? When you experience a juddering connection with lagging Zoom meetings and a painfully slow connection, the first thing you look at is the Wi-Fi icon in the corner of the screen. However, if you want to improve your business network connectivity, there is more to look at than your signal. And if the little Wi-Fi icon is displaying four or five bars of green, you may wonder what next step to take. It may be time to update your Wi-Fi system. The traditional coverage approach of investigating Wi-Fi signal issues may be appropriate in the home, but in a modern workplace with more than fifty employees, each of who may be connected with two or three devices, signal strength is of much less importance. The local network is being asked to cope with far much more usage than when it was first set up. It’s time to look at the latest business connectivity services. HOW TO IMPROVE WIRELESS CONNECTIVITY WITH WI-FI REPEATERS There are several things you can do to boost connectivity. With a Wi-Fi repeater, for example, you can recover the Wi-Fi signal from your router and broadcast it in a poorly covered area of your workplace. Apart from the power supply, there is no need for any additional cables as Wi-Fi repeaters work by finding the signal from the router and simply repeating it by themselves. Some repeaters have a wireless signal amplifier function to enhance your speed and achieve a few hundred metres of Wi-Fi coverage. It can be tricky to find the best position for a repeater. It must be at a distance away from the router to significantly boost the range of Wi-Fi, without being too distant to receive enough speed. WiFi repeaters are also
connectivity enhance business

How Connectivity Can Enhance Your Business

How Connectivity Can Enhance Your Business Here at Whitestar Solutions, we pride ourselves on providing clients with the latest connectivity solutions that modern technology has to offer. From integrated data cabling systems through to high-tech CCTV systems, our solutions can all work together to enhance your business in a multitude of ways. How can connectivity enhance your business? Take a look below to see just some of the ways that these modern solutions can benefit your business. INCREASED PRODUCTIVITY We understand the pressures that businesses face these days and the need for smooth, fast and reliable connections. Whether it’s fast and reliable internet connections which won’t let the team down, or a clear phone connection which sounds professional and doesn’t disturb important calls with incessant crackling and bad connections – in the modern business environment, having great connectivity is everything. Through the use of features such as modern fibre-optic technology, businesses can hugely increase their productivity. This is in part due to the increased speed that fibre-optic connectivity offers, with options available that range from 5 Mbps through to 100 Gbps. With such flexibility and so many options available, there really is a solution for everybody, which will mean employees can get on with the task at hand without worrying about slow internet connections inhibiting productivity. HIGHER SECURITY Whilst connectivity can help to enhance the work produced in your business, it also features many other benefits including increased security on your premises. At Whitestar Solutions, we are proud to provide a range of modern CCTV systems which feature all of the latest technology. These bespoke systems are tailored to suit the needs of each individual premises, designed to deter criminals and keep your business safe. Whether you are looking for fixed cameras or a fully integrated, remote-controlled system, there are a variety of options available which will enable you to maximise your security. With groundbreaking features such as cloud-based storage and remote viewing, this use of modern connectivity can enable you to maximise your security. RELIABILITY Modern fibre internet connectivity has proven to be much more reliable than traditional copper connections, partially due to the fact that fibre is much stronger than copper. Another benefit is that, unlike copper, fibre-optic internet connections are not susceptible to challenging weather conditions, which could cause devastating downtime. With more businesses relying heavily on connectivity, any kind of downtime can be costly and so a reliable internet connection is absolutely crucial. Whether you are working remotely and need to connect seamlessly with your team, require access to cloud-based software to share and collaborate on client documents, or are in need of a fast internet connection to process data – reliability really is vital. Not only does fibre-optic connectivity offer you reliability, but working with a reputable connectivity company can help you to ensure that you only have the most suitable data cabling and connectivity systems put into place. Here at Whitestar, all of our products are built to last, offering you reliable systems throughout your premises which will withstand the test of time. LESS INTERFERENCE We have already noted that increased connectivity can enhance productivity and speed within your business, but we haven’t looked at the financial implications that connectivity, or a lack of it, can have on your business. In business, it’s often said that ‘time is money’ and this is, unfortunately, true. In the same way that increasing your speed and productivity can boost your business, offering you a more efficient way of working, it can also allow you to make more money. The more productive a business is, the more work that can be done in a day. On the other hand, unreliable internet connectivity, interrupted phone calls and other connectivity problems can cause you to experience downtime. Stop-start connectivity can not only slow down the physical process, but also interrupt the ‘flow’ and leave employees feeling exasperated. All of these things lead to work being done more slowly, can often be the cause of mistakes, and ultimately ends in a loss of earnings. Every minute lost due to unreliable connectivity is money not earned and, over a period of time, this can add up to a significant figure. SAVE MONEY Keen to learn more about how increased connectivity can help to boost your business? Get in touch with a member of our team today to discuss which of our solutions might help your business. IMPROVED VIDEO QUALITY Traditional copper cable connections are often sensitive to any electromagnetic interference, which explains those bygone days of experiencing internet issues due to local interference, more often than not being the use of heavy machinery. Construction work goes on all around us and we need internet connections which can withstand this interruption. Thankfully, fibre optic internet signals do not suffer in the same way, offering you seamless connectivity with very little interference. HOW CAN WHITESTAR HELP? Many of us are now embracing the ‘work from home’ life, but even beyond that, businesses rely more and more on video conferencing tools to communicate throughout the working day. Whether it’s a client meeting, internal training, marketing or sales; video meetings are becoming the new normal. Low quality, broken video which lags and is frequently interrupted will not provide the professional appearance you desire. Having a reliable, high-quality internet connection is essential. With fibre-optic technology, you will be best placed to communicate with others across the world. University of West London St Mary’s Road Campus Project Rail Operating Centre Brand Rex 10GPlus F/FTP (Category 6A) Cabling Solution installed at newly built Rail Operating Centre in the Midlands. London Business School Whitestar keeps students, staff and visitors safe at London Business School with comprehensive electrical testing, maintenance and certification. Whitestar’s values: Our promise to you Whitestar’s values: Our promise to you There are lots of buzzwords in business. ‘Core values’ are not among them. Company values matter. They support an organisation’s purpose, enforce its culture, and encourage positive employee behaviours. This sense of purpose is key to business success. Corporate
customer service data

Why customer service is key in today’s day and age

Why customer service is key in today’s day and age Any business worth its sale knows the importance of providing a quality customer experience. And the best way to achieve that? Providing great customer service. Actually, not just great customer service. Exceptional customer service. Happy customers mean loyal customers. The better their experience working with a company, the more likely they are to come back. Anything less than amazing customer service and businesses risk losing customers forever. MAKING THE BEST IMPRESSION It’s more than just meeting the needs and expectations of customers – businesses need to exceed them. First impressions matter. But so too do second, third, fourth and fifth impressions. In fact, every customer service interaction is key to future success (and sales). The stats prove it: according to research, 96% of consumers say that customer service is an important factor when choosing a brand. And as for those all-important sales: even just a 5% rise in customer retention can boost company revenue by 25% to 95%. Arguably, customer service matters even more in difficult times. During the Covid-19 pandemic, for example, businesses able to give customers the care they deserved also offered them much-needed stability, convenience and value. GREAT CUSTOMER SERVICE, GREAT CUSTOMER SOLUTIONS Of course, knowing that customer service is important is the easy part. Start implementing it into your business and you’ve got your work cut out. At Whitestar, we go out of our way to ensure that we offer exceptional customer service to all our customers. We aim to exceed customer expectations and do that in a number of ways… Dedicated team of contractors Firstly, we approach people as people, not just another job. When it comes to assigning teams, we match them to a particular client. That means however many jobs you need completed over a period of time, you’ll be dealing with the same people from Whitestar. No stream of contractors coming through your doors. Just one team of experts with an in-depth knowledge of the site they are working on – and more importantly an understanding of you, the people they are working with. From a purely practical point of view, this allows our teams of contractors to get on with the job faster and more efficiently, because there’s no need for briefings or client details for each job. While from a customer service point of view, this helps build trust and reliability between us and our clients. No subcontracting We know the score. As soon as you hear the word ‘contractor’, you automatically start wondering whether that also means subcontractors. At Whitestar, we can say: absolutely not. We never subcontract any jobs. It’s just not how we roll. Your team of Whitestar contractors are just that – Whitestar employees who are committed to delivering comprehensive, top quality solutions. Being a subcontractor-free zone makes life simpler. We understand what you need and you know the work is going to be tailored to your business and easily scalable for future business growth. Our customer service promise At Whitestar, we pride ourselves on our work ethic, track record and quality of service. Our six core values – respect, honesty, commitment, teamwork, empathy and integrity – help us deliver the level of customer service you expect from an infrastructure service provider. We value each and every business we work with. From simple cabling projects to complete building refits, we always work to the highest industry standards and take a customer-centric approach to each job. Our focus is on solving problems, not creating new ones. We work hard to understand the challenges you face, and create bespoke solutions to help you overcome them. That’s our promise to you. WHITESTAR SOLUTIONS: YOUR STRATEGIC PARTNER At Whitestar, our customer service is focused on building strong relationships with our customers and crafting tailored solutions and experiences. We never under-estimate the power of positive impressions, and are confident we can give you the level of service you and your business deserve. Whitestar’s values: Our promise to you Our core values and promises are what makes us stand out from the crowd. Read on to find out how Whitestar can help your business grow. How to make your infrastructure project a success Ensuring that your infrastructure is reliable and secure is essential to your business’ productivity. Read more to see how Whitestar can help. Cabling for Smart Buildings Cabling for Smart Buildings Modern buildings must adapt and change to the ever-increasing amounts of device usage and occupancy. Designing new structures, or modifying existing ones, requires careful planning to allow the building to expand seamlessly as more devices are added, or more people are employed. Since every building is only as strong as its foundations, designing and installing proper cabling infrastructure creates the ideal foundation for your building to grow while still keeping up with new technologies and challenges. WHAT MAKES YOUR BUILDING SMART? Smart building solutions help make life better for employees, so they can focus on their work and not mundane tasks that could be automated. If your building is set up correctly, powerful interactions can occur throughout the network. Imagine a building that works around your personal schedule, from turning on lights for you as you enter a room, to adjusting heating settings to accommodate your tastes. It realises when you are on the move to another location and can alert others that may need to be aware of your movements. Think of a smart building as your own PA, that also happens to communicate with everyone else’s PA constantly. Safety protocols such as checking the health of fire extinguishers can be done in real-time by your smart building, alerting you when they require maintenance. Automating manual tasks like this can greatly increase the productivity of staff, saving large amounts of time while reducing energy costs. THE BEST SOLUTION FOR YOUR BUSINESS There is no one-fits-all solution to making your building smart, but planning ahead is key since there is no point in being smart today if this does not continue
webinar

Tackling Enterprise Wireless Demands with Wi-Fi & 5G

Tackling Enterprise Wireless Demands with Wi-Fi & 5G Register Now for the upcoming Leviton webinar.  With the rise of IoT, bring-your-own-device policies, and data demands that go beyond gigabit speeds, CIOs and IT managers are now evaluating multiple wireless approaches as part of their enterprise networks In fact, recent studies reveal the majority of executives see both Wi-Fi 6 and 5G technologies as critical for their companies in the years to come. Follow the Leviton playbook as we tackle the topic of wireless coverage head-on. We’ll address:   Enterprise wireless outlook and trends The future of Wi-Fi, including Wi-Fi 6 (802.11ax) and beyond 5G adoption: current and emerging phases and indoor applications Infrastructure offensive strategy: cabling system design recommendations   Tuesday, November 17, 2020 10:00 a.m. PT / 1:00 p.m. ET Whitestar’s values: Our promise to you Our core values and promises are what makes us stand out from the crowd. Read on to find out how Whitestar can help your business grow. How to make your infrastructure project a success Ensuring that your infrastructure is reliable and secure is essential to your business’ productivity. Read more to see how Whitestar can help. Why customer service is key in today’s day and age Why customer service is key in today’s day and age Any business worth its sale knows the importance of providing a quality customer experience. And the best way to achieve that? Providing great customer service. Actually, not just great customer service. Exceptional customer service. Happy customers mean loyal customers. The better their experience working with a company, the more likely they are to come back. Anything less than amazing customer service and businesses risk losing customers forever. MAKING THE BEST IMPRESSION It’s more than just meeting the needs and expectations of customers – businesses need to exceed them. First impressions matter. But so too do second, third, fourth and fifth impressions. In fact, every customer service interaction is key to future success (and sales). The stats prove it: according to research, 96% of consumers say that customer service is an important factor when choosing a brand. And as for those all-important sales: even just a 5% rise in customer retention can boost company revenue by 25% to 95%. Arguably, customer service matters even more in difficult times. During the Covid-19 pandemic, for example, businesses able to give customers the care they deserved also offered them much-needed stability, convenience and value. GREAT CUSTOMER SERVICE, GREAT CUSTOMER SOLUTIONS Of course, knowing that customer service is important is the easy part. Start implementing it into your business and you’ve got your work cut out. At Whitestar, we go out of our way to ensure that we offer exceptional customer service to all our customers. We aim to exceed customer expectations and do that in a number of ways… Dedicated team of contractors Firstly, we approach people as people, not just another job. When it comes to assigning teams, we match them to a particular client. That means however many jobs you need completed over a period of time, you’ll be dealing with the same people from Whitestar. No stream of contractors coming through your doors. Just one team of experts with an in-depth knowledge of the site they are working on – and more importantly an understanding of you, the people they are working with. From a purely practical point of view, this allows our teams of contractors to get on with the job faster and more efficiently, because there’s no need for briefings or client details for each job. While from a customer service point of view, this helps build trust and reliability between us and our clients. No subcontracting We know the score. As soon as you hear the word ‘contractor’, you automatically start wondering whether that also means subcontractors. At Whitestar, we can say: absolutely not. We never subcontract any jobs. It’s just not how we roll. Your team of Whitestar contractors are just that – Whitestar employees who are committed to delivering comprehensive, top quality solutions. Being a subcontractor-free zone makes life simpler. We understand what you need and you know the work is going to be tailored to your business and easily scalable for future business growth. Our customer service promise At Whitestar, we pride ourselves on our work ethic, track record and quality of service. Our six core values – respect, honesty, commitment, teamwork, empathy and integrity – help us deliver the level of customer service you expect from an infrastructure service provider. We value each and every business we work with. From simple cabling projects to complete building refits, we always work to the highest industry standards and take a customer-centric approach to each job. Our focus is on solving problems, not creating new ones. We work hard to understand the challenges you face, and create bespoke solutions to help you overcome them. That’s our promise to you. WHITESTAR SOLUTIONS: YOUR STRATEGIC PARTNER At Whitestar, our customer service is focused on building strong relationships with our customers and crafting tailored solutions and experiences. We never under-estimate the power of positive impressions, and are confident we can give you the level of service you and your business deserve. Whitestar’s values: Our promise to you Our core values and promises are what makes us stand out from the crowd. Read on to find out how Whitestar can help your business grow. How to make your infrastructure project a success Ensuring that your infrastructure is reliable and secure is essential to your business’ productivity. Read more to see how Whitestar can help. Cabling for Smart Buildings Cabling for Smart Buildings Modern buildings must adapt and change to the ever-increasing amounts of device usage and occupancy. Designing new structures, or modifying existing ones, requires careful planning to allow the building to expand seamlessly as more devices are added, or more people are employed. Since every building is only as strong as its foundations, designing and installing proper cabling infrastructure creates the ideal foundation for your building to grow while
Wi-Fi Coverage

When Coverage Isn’t Everything: Ditching Your Outdated Wi-Fi Designs

When Coverage Isn’t Everything: Ditching Your Outdated Wi-Fi Designs WHY IS MY INTERNET SLOW WHEN I HAVE A FAST CONNECTION? When you experience a juddering connection with lagging Zoom meetings and a painfully slow connection, the first thing you look at is the Wi-Fi icon in the corner of the screen. However, if you want to improve your business network connectivity, there is more to look at than your signal. And if the little Wi-Fi icon is displaying four or five bars of green, you may wonder what next step to take. It may be time to update your Wi-Fi system. The traditional coverage approach of investigating Wi-Fi signal issues may be appropriate in the home, but in a modern workplace with more than fifty employees, each of who may be connected with two or three devices, signal strength is of much less importance. The local network is being asked to cope with far much more usage than when it was first set up. It’s time to look at the latest business connectivity services. HOW TO IMPROVE WIRELESS CONNECTIVITY WITH WI-FI REPEATERS There are several things you can do to boost connectivity. With a Wi-Fi repeater, for example, you can recover the Wi-Fi signal from your router and broadcast it in a poorly covered area of your workplace. Apart from the power supply, there is no need for any additional cables as Wi-Fi repeaters work by finding the signal from the router and simply repeating it by themselves. Some repeaters have a wireless signal amplifier function to enhance your speed and achieve a few hundred metres of Wi-Fi coverage. It can be tricky to find the best position for a repeater. It must be at a distance away from the router to significantly boost the range of Wi-Fi, without being too distant to receive enough speed. WiFi repeaters are also fitted with functions to safeguard your connection and enable the transference of personal files without worrying about them falling into the wrong hands. Some repeaters use Wi-Fi Mesh technology, which optimises the capabilities of the router and enables the same network name throughout the building. Contact Whitestar Solutions for more advice about whether repeaters could be the best solution for you. MAKE THE MOST OF YOUR EXISTING POWER OUTLETS If the breadth of your walls or hallways does not permit the Wi-Fi signal to be broadcast from one room to another within your office, there is another solution in the form of CPL and CPL-Wi-Fi kits. These enable you to extend your network and receive an Internet connection via Wi-Fi from any wall socket in your electrical installation. This solution only works on a single electrical circuit. REPLACING THE ROUTER If you are wondering how to improve wireless connectivity, upgrading the router is a straightforward solution. Depending on the age or generation of your router, the Wi-Fi protocol may be more or less effective. If your elderly Wi-Fi router, for example, is configured for connectivity at 300 or 400 Mbit / s, a fibre subscription with speeds of 1 Gbit / s will offer any advantage. The fibres in the box are too insignificant to be able to take advantage of the Internet speeds offered by the provider. Today, the number of connected devices has vastly grown encompassing computers, consoles, tablets and smartphones, and other Wi-Fi connected devices. Investing in a powerful Wi-Fi router is essential to avoid annoying drops in connectivity. Here at Whitestar Solutions, we offer high-quality solutions to ensure a better connection for your business. When you choose Whitestar Solutions for your wireless network, you do not need to worry about this issue, we will consider everything in order to ensure you are presented with a high-quality outcome. We provide a wide range of wireless networking solutions which start with a thorough and realistic survey of your workplace to provide you with a solid foundation on which to develop your Wi-Fi solution. This survey takes place so that our team of experts can compile a reliable, cost-effective, and secure solution to meet your requirements. Whitestar’s values: Our promise to you Our core values and promises are what makes us stand out from the crowd. Read on to find out how Whitestar can help your business grow. How to make your infrastructure project a success Ensuring that your infrastructure is reliable and secure is essential to your business’ productivity. Read more to see how Whitestar can help. Why customer service is key in today’s day and age Why customer service is key in today’s day and age Any business worth its sale knows the importance of providing a quality customer experience. And the best way to achieve that? Providing great customer service. Actually, not just great customer service. Exceptional customer service. Happy customers mean loyal customers. The better their experience working with a company, the more likely they are to come back. Anything less than amazing customer service and businesses risk losing customers forever. MAKING THE BEST IMPRESSION It’s more than just meeting the needs and expectations of customers – businesses need to exceed them. First impressions matter. But so too do second, third, fourth and fifth impressions. In fact, every customer service interaction is key to future success (and sales). The stats prove it: according to research, 96% of consumers say that customer service is an important factor when choosing a brand. And as for those all-important sales: even just a 5% rise in customer retention can boost company revenue by 25% to 95%. Arguably, customer service matters even more in difficult times. During the Covid-19 pandemic, for example, businesses able to give customers the care they deserved also offered them much-needed stability, convenience and value. GREAT CUSTOMER SERVICE, GREAT CUSTOMER SOLUTIONS Of course, knowing that customer service is important is the easy part. Start implementing it into your business and you’ve got your work cut out. At Whitestar, we go out of our way to ensure that we offer exceptional customer service to all our customers. We aim